Your Sugarkane Experience

Thank you for choosing Sugarkane for your Spa experience.

We value your loyalty and appreciate your business. The information below is intended to make your experience at Sugarkane as seamless and enjoyable as possible.

Appointments

We recommend that you book your appointments in advance in order to receive the preferred date, time and therapist for your services.

Arrival

Please arrive 10 minutes before your treatment to ensure you receive the full Sugarkane experience.

Group Bookings

We absolutely love group bookings however we do require a 50% deposit at time of making appointment.

Valuables

Treatments are conducted jewelry free please leave valuables at home, we do provide a bowl in treatment rooms if needed.

Mobiles

We ask for mobile phones to be on silent or off. This is for your own relaxation and that of other guests.

Cancellations

Please note we require 24hrs notice on any cancellation of your appointment but of course we understand that life is full of surprises.

Please be advised

Your comfort and well being are important to us, please inform us of any special medical condition such as, pregnancy, hypertension, medical conditions, allergies or disabilities to ensure maximum enjoyment and benefits.

We pride ourselves on guest satisfaction, if there is anything we can do to make your Sugarkane experience more personalized, please let us know.